Clermont Financial
Eloisa Vinson's Customer Service Mission! "Mission Statement" The following principles represent the commitment that I make to each client that I am given the opportunity to serve. Without exception I will: Ask questions and listen to my clients in order to fully understand their needs. Create mortgage solutions that complement my clients overall financial strategy, and allow them to most effectively accomplish their short- and long-term financial goals Be sensitive to the fears that many home buyers have about obtaining a mortgage loan and earn their confidence as a trusted advisor Respect my clients time and minimize the amount of effort required of them by applying our knowledge, experience, and resourcefulness Use state-of-the-art technology to complement my customer service, making adjustments when necessary to avoid overwhelming our clients who are less technically proficient. Communicate regularly and proactively with my clients to keep them informed of the status of their loan and to reduce the stress that is associated with uncertainty Ensure smooth, on-time closings with anticipated costs and terms. Provide my clients the luxury of home loans in the future with little effort on their part, by means of an Annual Mortgage Review. Measure my success by my clients willingness to confidently recommend me. Eloisa Vinson has a background of over 20 years in finance and banking. Eloisa has worked directly for a major lending institution providing mortgages to all types of customers. She has helped hundreds of clients with re-financing, new home purchases and other types of loans. Eloisa uses her experience to offer you all your available options for financing, so you can choose the program that meets your needs. Eloisa has a wealth of knowledge to guide you through the sometimes confusing mortgage process. Whether your considering a purchase, refinancing or just trying to protect your largest investment, you can depend on Eloisa's knowledge to provide you with an accurate picture of your financial strategy. Eloisa is great with first time home buyers because she will explain the whole loan process, keep you updated at all times and make you feel very comfortable with the loan program she recommends. She is a home owner herself and knows the feeling of making sure your biggest investment is taken care of. She never has disapointed customers and check the referal section to see what other customer's experiences were. Eloisa has access to multiple loan lenders, with multiple programs and options. This allows her to provide you with a loan program that best meets your financial goals and needs. She will get you the best rates and terms that allow you to save money and buy your dream house! Eloisa Vinson Senior Mortgage Consultant Phone/Fax/Cell: 513-587-3560
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